Where we deliver
We do worldwide deliver
Deliver to my Address
Items will be delivered to the address specified by you. There will be a delivery charge based on your location and
weight of the package.
We deliver internationally. We use professional couriers to ensure that your package is delivered on time and in
good condition. This chart will give an indication on the lead time one could expect once an order is placed to be
delivered out site Sri Lanka.
The transit times shown above may differ due to any of the reasons mentioned below;
- Flight cancellations and technical delays
- Customs clearance processes
- Adverse weather conditions
- Incorrect consignee addresses
Please note the following:
We accept the following Payment Methods:
- American Express, VISA Electron , Maestro and MasterCard Electronic Payment methods
Tracking your order
You will be able to track your order by visiting Your Account, signing in and clicking on Order History. We will
also send you an email at each stage of the process, i.e. when the order is placed, when the payment has been
authorized and then when the order has been dispatched.
- Order cut-off for all delivery services is 2pm (SL time). Orders placed after 2pm will be treated, for the purposes of delivery, as having been placed the next working day.
- Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 2pm on Friday will not be processed until Monday.
- Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbor to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbor or at your local agent office, they will leave a card for you telling you where it is. You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.
- All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.
- We cannot ship orders containing aerosols or flammable products to customer’s addresses.
- Customers are advised that Express Delivery is not available for orders higher than 5 kg